Small Business VoIP Solutions

Easier installation and less expensive

The most apparent benefit of VOIP hosted phone system is that it is relatively simple to perform the installation and hosted phone system is cheaper compared to traditional phone system. By selecting a suitable plan from the hosted PBX provider, user can realize significant savings in telephone charges.  User can also realize the evolution of traditional phone system to hosted PBX system effortlessly. The user also has the flexibility in keeping addresses and phone number in order and can be accessed as and when required. With hosted PBX system, the user need not be bothered of expensive PBX hardware to lease or purchase. User also need not be worried of hefty maintenance agreements. For businesses that thrive in multiple sites, this can really bring immense value and advantage.

Small Business VoIP Solutions

User can also save on wiring expenses. By implementing VoIP hosted phone system, user can use the same wiring for both computer internet and office phone. User can efficiently use IT infrastructure by saving on wiring expenses. You may also relocate from one desk to another without making any alteration in wiring. You also have significantly lower installation costs and maintenance costs. Most businesses offer free Hosted PBX at unlimited nationwide call or significantly low international call. Nowadays, most of the businesses have international presence, if employees can make calls for free or at low rates, the firm can achieve dramatic savings in long-distance expenses. It is easier to oversee, maintain, and upgrade phone system configuration using VoIP hosted phone system.

Realize a multitude of new calling features

Hosted PBX system gives a richer experience to users by enabling them to relish a multitude of calling features. This makes your work effortless and you could plan daily activities effectively. Free virtual PBX system has revolutionized the world of cloud telephony and is an effective system in managing and directing both incoming and outgoing calls. With Free virtual PBX system user can cherish features like  full auto attendant features with advanced call forwarding services, and standard PBX features like voicemail, touch-tone menus and conference calling.

Forwarding – User can forward the call to another destination if the called extension is in another call or you are unable to pick the call.

Hunt groups – User can call multiple destinations when you receive incoming calls. This helps you in managing high call volumes by instigating multiple phones to ring, simultaneously or in an order you want it to be.

Music on hold – User can even upload the audio files that have to be used as a music on hold. Customers find it annoying placed on hold, but playing music when users wait will make the experience a little more bearable

Group pickup feature – If the call is ringing in one disk, and other desk owners wish to pick the call, it can be accomplished by exploiting group pickup feature.

Intercom – Intercom calls can be of utmost importance, particularly during announcements.

Call parking – User can even enable call parking feature which could be later picked up at a remote location.

Calling cards – User can also place International VoIP calls, regardless of the country.

Call back – If you rely upon slow internet connection, you can still make and receive VoIP calls which can be truly useful for users who wish to place long distance calls.

Call screening based on caller ID – If a user receives unwanted calls every now and then, it is probable to achieve call screening based on caller ID and empowers the workers to prioritize the calls and attend them accordingly.

International Direct dialing – User can send the calls directly to the desired destination number. The user can dial the access number and the call is sent to the user’s phone directly.

International callback service –  Caller can place an international call from any phone number to anywhere in the world at cheapest international calling rates.

Voicemail – User can receive the notification of new voicemail on your mobile phone, telephone or through e-mail.

Do not disturb – User can also set do not disturb mode. User can exploit features like preference based calling, call log maintenance service and click to call dialing.

Personal extensions – Users can also implement personal extensions and the customers can talk to corresponding departments and speak with a specific individual.

Users can also link multiple numbers like worker home number and the office number. When user tries to get in touch with a person, both the office as well as the home numbers would ring concurrently until the call is answered by either of the numbers. One can also add additional features like music and greetings. This helps to promote ease of communication and communication efficiency.

Virtual DID numbers

Free hosted PBX service allows users to save on the services of a telephone expert and save considerably on virtual DID numbers. With a DID number, companies can direct and process thousands of simultaneous calls to appropriate extensions. With DID numbers, users can realize a global reach with better geographical DID coverage. With a virtual DID number, your telephone number is no longer limited by geographical boundaries. You can also increase the chances of getting calls by having local numbers across multiple places.

IP PBX

IP PBX is a comprehensive telephony system that offers telephone calls over IP data networks. In IP telephony PBX, all conversations are transmitted as data packets over the network.

IP telephony PBX technology comprises of advanced communication features and also offers  scalability and robustness. Using IP PBX, users can also link with traditional PSTN lines through an optional gateway –upgrading routine business communication to this radical voice and data network can be achieved at the drop of a hat.

Enterprises need not be bothered about their prevailing external communication infrastructure and operations. IP PBX also empowers an enterprise to keep its regular telephone numbers. In other words, IP telephony PBX switches local calls through the data network inside the enterprise and empowers all users share the same external phone lines. IP PBX comprises of multiple SIP phones, an IP PBX server and a VoIP Gateway to link to prevailing PSTN lines.

An IP PBX server performs like a proxy server. To start with SIP clients, need to be registered with the IP PBX server, IP PBX helps to establish the connection and make a call. IP telephony PBX has a directory of all phones and their equivalent SIP address and helps to link with an internal call or direct an external call through a VoIP gateway or a VoIP service provider.

Unified Communication

Unified communication is an IP – based communication system which integrates voice, video, data, mobility products and applications. It empowers more efficient, secure communications and can renovate the way in which we converse. The user can combine voice, video and could boost productivity by removing the geographical barriers. User can also achieve reduced time to market by using Unified communication technique.

Users can also assign a different number for use during different periods of time (for instance after-hours, weekends). Another feature worth mentioning is the call screening feature, which helps user to set priorities like which they need to answer instantly or which they can send to voice mail system.

One can also access messages via e-mail accounts using POP, IMAP, or HTTP. Unified communication also helps to eliminate travel costs, and this also provides them enough time to work productively. User can also keep track of every conversation of the employees by recording and listening to conversations

If it is a holiday, customer inquiries can be taken care of. You can log into the network and analyze where your supervisor was last seen (from cell phone, desk phone or home phone). This helps you to identify which is the best way to get in touch with your supervisor

Mobile Dialer

Usually Mobile consumer makes only domestic calling as long distance calling is quite costly. Many depend alternate methods of communication like email to communicate for long distances. Cost-effective solutions for mobile customers like calling cards are incompetent and often delays the calling process. This situation has given birth to innovative mobile applications like mobile VoIP dialer technology. The Dialer application helps to push voice calls by reducing long distance expenses.

Mobile Dialer application can be downloaded easily from the mobile phone’s app store. Mobile dialer  applications are straightforward and clear-cut to use as they replicates the native dialing pattern of the phone. Customer can achieve significant cost savings through Mobile Dialer application and can also enjoy additional revenue and traffic.

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